Cost containment vs. better employee experience
What if it only took a few clicks to make a training request? To ask a question related to maternity leave? To sign your employment contract? To request a schedule change? This is what the UKG People Operations tool offers. This platform centralizes all HR administrative transactions and workforce management functionalities. It allows employees to find answers to their most specific requests while consulting their schedule or attendance sheet in the same interface. When HR can carry out their missions, from onboarding to offboarding, and managers have the ability to easily track time and workforce follow-up “The processes are automated so that employees, HR and managers save time, flexibility and agility”explains Marie Garaix, UKG’s pre-sales manager.
Release managers and encourage vocations
UKG People Operations does more than just facilitate business processes and dialogue. By making administrative procedures fast and secure, by matching the right request to the right person, the platform brings about a profound change in corporate culture: the liberation of managers. “Nearly three-quarters of operational managers spend more than three hours a week managing HR issues. However, they are not necessarily experts in the field. And this prevents them from focusing on their priority missions: structuring, supporting and organizing their teams”, says Rémi Malenfant, Director of Human Resources Innovation at UKG. “Managers and HR use the same platform, he specifies. The first to easily track time and staff. When the latter deal with HR issues. They speak the same language and collaborate better.”
In addition to the strengths found in it by managers, relieved to be relieved of administrative burden, and employees, reassured to be in direct contact with the right people on sensitive HR issues, UKG People Operations provides managers with peace of mind. As ? Ensuring that legal matters are left in the hands of experts and increasing the productivity and profitability of the company. “Human resources, administrative and working time issues are usually delicate from the point of view of the legal framework”developed by Rémi Malenfant. “It is essential to make sure that the management of overtime, the sequence of shifts, leave times, for example, is optimized to ensure the organization’s compliance.”
Serenity at the service of return on investment
Serenity can rhyme with profitability. This is also one of the promises of UKG People Operations: “By simplifying and speeding up administrative procedures, freeing managers from these tasks that are accessory to their vocation, we are once again putting the mission at the center of everyone’s attention.”, underlines Coralie Gueï, UKG value engineering consultant. This is one of the main reasons for this tool: to allow everyone to stay focused on their mission, to keep their goals in sight, without being interfered with by administrative prerogatives. The ultimate goal is to combine happiness at work and profitability. “Helping employees, HR professionals and managers to find meaning in their mission, the reason for their mobilization, is the key to well-being in the company. It is also the best way to keep productivity competitive and keep growing.”
UKG People Operations enables companies to achieve profitability on two levels. First, digitizing and automating human resources processes. This saves time, money, and compliance errors. But above all, by having a direct impact on the return on investment of companies: “now we can present figures in terms of return on investment for companies that use our solutions”explains Coralie Guei. “We rely on different metrics, specific to each company, which allow us to empirically show the impact of the platform.” Mathematical data: for example, the fact that a manager today spends more than 14% of his time, on average, managing administrative tasks, or that a new employee takes around 90 days before being really operational. These figures fit into an equation that has been tested by UKG People Operations and the result of which is unequivocal: the platform saves time and, by extension, money. Certainly, but it also makes it possible to promote employee commitment, which has a direct impact on the financial performance of organizations. According to Great Place To Work, companies with a culture built on trust experience higher levels of innovation, stock returns are two to three times higher than the market average, and employee turnover is nearly 50% lower than observed among its competitors.
This content was produced in association with SCP. The BFM Business editorial team was not involved in the production of this content.
Source: BFM TV
