Founded in Korea in 1938, Samsung is now one of the most famous companies in the world. Before becoming a real empire, it should be remembered that the firm was originally nothing more than a simple food store.
Discover all the Samsung offers of the moment
Its subsidiary Samsung Electronics, created in 1969, gave it a real twist. Soon after its establishment, Samsung quickly became one of the leading electronics manufacturers in South Korea and later abroad. From now on, the brand does its best to satisfy its customers and offer them a quality experience. she has of his own online store: the Samsung Shop. This platform allows you to order all the Samsung products of your choice with just one click. Laptops, smartphones, vacuum cleaners, refrigerators… You will surely find what you are looking for. Here is everything you need to know about it.
You can order your Samsung products in the Official Store
If you can find Samsung-branded products in many brick-and-mortar stores and reseller websites, the brand also offers its own online store – Samsung Shop. The latter is organized like any e-commerce site. There you will be able to find all your favorite products, classify them by category, by price, consult the detailed files, buy what you need, choose your shipping method, contact customer service for advice… The possibilities are many.
What products are offered in Samsung Shop France?
Many products are available at Samsung Shop France in very different universes:
- mobile : Galaxy S, Z, A smartphones, tablets, connected watches, headphones, accessories (covers, chargers, mice, covers, adapters, etc.)
- television and sound : QLED, OLED, Crystal UHD, 8K, 4K TVs, Lifestyle TVs, sound bars, speakers, projectors…
- computer’s science : laptops, curved screens, games, storage devices…
- appliance : refrigerators (multidoor, American, combined, one door, etc.), accessories for refrigerators (shelves, water filters, panels, etc.), washing appliances (washing machine, dryer, dishwasher, etc.), robot vacuum cleaners or brooms , Cookware…
Online, you can also view the Section “Offers” Listing all the good plans: partner offers, exchange program, student offers, professional offers, Samsung Rewards, Rent+, refurbished products, etc.
What are the advantages of ordering at Samsung Shop France?
By ordering directly from Samsung Shop France, you have a lot to gain. First of all, delivery of products is free. So, you benefit from payment facilities (payment in 3, 4, 10, 12, 20, 24, 30 or 36 installments without charge). Returns are very convenient.. You have 14 days from the receipt of your order to return your purchases free of charge. The Samsung Store also has a return program for your old devices (smartphones and tablets) with an immediate discount in the basket for your future purchases. At the end of many promotional offers Right now, for example, you can get up to €200 cash back on select soundbars, up to €300 cash back on select fridges, or even up to €500 cash back on select gaming monitors.
In addition to this, the Samsung Store offers several optional services, such as Rent+ to rent and change your device to your liking, Samsung Care+ insurance (only for smartphones) and the Samsung warranty extension to be covered in case of an accident. Do your shopping online!
Frequently asked questions about the Samsung Store
Why create an account in Samsung Shop?
Creating an account in Samsung Shop is optional. However, the approach is very useful. By creating an account, you can take advantage of all Samsung services in one place. It also allows you to receive notifications about offers and promotions, track your orders or add products to your wish list.
What payment methods are accepted in Samsung Shop?
At the Samsung Store, you can pay for your purchases with a credit card, with an American Express card, in 3 or 4 free installments or with Paypal.
Discover all the Samsung offers of the moment
Are purchases in the Samsung Store safe?
The security of your payments and your data is fundamental to Samsung. the site is like this protected against loss, misuse and alteration of information. All transmissions that include personally identifiable information are protected using Secure Secure Sockets Account (SSL) encryption technology.
How do I change or cancel a Samsung order?
You can cancel an order if it has not yet been fulfilled by the warehouse (approximately 30 minutes later). To do this, go to the “My Orders” tab, log in to your Samsung account, then click the “Cancel” button located next to your order summary. If you don’t have a Samsung account, please go to “My Orders”, fill in your order number and email, then select the “Cancel” button.
You have a question ? Contact Samsung support!
Do you have a question about a Samsung product, encounter a problem using it, or need professional help? You can contact Samsung Shop customer service through various means, starting with the phone. Indeed, The teams can be reached on 0 805 504 504 from Monday to Saturday from 9 a.m. to 8 p.m.. The call is free from a landline and no additional cost from a mobile phone. If you are a professional, the dedicated number is 0825 022 062 (Monday to Friday from 9 a.m. to 6 p.m.).
You can also contact the Samsung Shop after-sales service via Live Chat from Monday to Saturday from 9 a.m. to 8 p.m. Just click on the logo at the bottom right of your screen while browsing the website. To contact a Samsung adviser, another piece of advice is use the dedicated form. All you have to do is fill in the different fields (contact details, your request, your model or order number, etc.) and then write your message. Finally, Samsung Shop customer service is available on social media, including Facebook and Twitter. Also note that Samsung Shop’s Frequently Asked Questions (FAQs) provide answers to the most frequently asked questions about its mobile, TV & audio, and home appliance products.
What are the shipping costs in Samsung Shop France?
By placing an order in the Samsung Shop, you benefit from the free express delivery in metropolitan France in mobile phone products, as well as small household appliances and multimedia. These are delivered by Chronopost (for home delivery), by Chrono Relais (for delivery to a relay point) and by Chrono Same Day (for same day home delivery). Note that you can also take advantage of home delivery with start-up by appointment for large appliances and multimedia (TV/Audio/Monitors).
Discover all the Samsung offers of the moment
Do you know Samsung rewards?
What is Samsung Rewards?
It is impossible to end this article on Samsung Shop France without mentioning Samsung Rewards, a loyalty program allowing you to accumulate points during your purchases and access exclusive offers. With Samsung Rewards, you earn points for every purchase you make in the Samsung Store or when you use the South Korean giant’s apps. When you spend €1, you earn 10 Samsung Rewards points (or more, depending on current promotional offers). The accumulated points can be used as a means of payment for your next purchases. They are valid for 24 months. For 10,000 points, for example, you will benefit from a reduction of €10.
How do I sign up for Samsung Rewards?
The procedure to register for Samsung Rewards is detailed in the Samsung Shop. You need to create a Samsung account and then sign up for Samsung Rewards through the Samsung Members app, Samsung Pay or directly online under “My Account”, “Rewards” and “Sign up and agree to terms and conditions”.
The BFMTV newsroom was not involved in the production of this content. BFMTV may receive compensation when one of our readers makes a purchase through the links in this article.
Source: BFM TV
