A year ago, Facebook announced that it was investigating the account loss issue. Since then, the promise seems forgotten and it remains just as difficult to recover his account, says the American media. the washington post.
For hacking victims, it’s impossible to get in touch with Facebook’s “user service”: it simply doesn’t exist, and emails often go unanswered. Beyond a simple loss of account, hacking also poses a threat to the user, as the hacker can post on their behalf, gain access to their relationships, and share scams like phishing, or even more.
The Identity Threat Resource Center (ITRC), an organization that helps victim users, assures the US media that hacking and identity theft have increased 159% from 2021 to 2022. For its part, Hacked.com, a platform that guides victims through the incredibly complicated process of recovering their account, said it has helped twice as many customers this year.
“A Subcontractor”
In the United States, users who cannot get help turn to the ITRC or the Federal Trade Commission, the US regulator that collects reports of online fraud.
According to a article of Wall Street Journal published on November 17, Facebook even had to penalize a dozen employees and subcontractors this year for having illegally accessed user accounts. The latter would have accepted substantial bribes, coming from users who wanted, according to his explanations, to recover a hacked account.
To protect your account, it is recommended to connect with two-factor authentication that can be activated in the account settings and choose a strong password.
Source: BFM TV
