The reception of people with disabilities or overweight is sometimes very poorly managed by airlines. Kill, 15 years old, with cancer has just had a bitter experience.
As France 3 tells, the young man learned his illness less than a year ago and continues to take care of. Her mother decides to change her ideas by offering a trip to Cyprus with her and her brother this summer.
Whenever you get in touch with the company to specify that your sick child cannot bend the leg, so that the necessary assistance on board in particular. Easyjet’s response is final: you must buy two additional seats for your child. Amount of surplus to pay: 217 euros per “broken leg”.
“I do me completely!”
The mother pays without reluctance, but considers that a posteriori is the victim of real discrimination. “I, it makes me completely! On the one hand, it is discrimination. And on the other hand, how can you make money with a sick child?” She is outraged.
Then he contacted an association near the low -cost company, in vain.
“Clearly, they told us that it was like that and not otherwise. Symbolically, it is absolutely inhuman. In my opinion, it is discriminatory! Depending on what principle is the leg of a child with cancer and disabilities, it would cost 217 euros frankly, there, we hallucinate!”, Explain to France 3, Elise Quille, responsible for the association of the association without cancer.
Finally, Easyjet recognizes “a human error” and adds that “[le] Customer service is currently in contact to apologize and reimburse additional seats before the scheduled flight date. “
Source: BFM TV
