The doors of the Louvre Museum were closed throughout the day this Sunday, October 19, after the robbery in which jewels of “priceless value” were stolen. Shortly after 10:30 a.m. this Sunday, the Parisian museum indicated on its social networks that “it will remain closed today for exceptional reasons,” a message also published on its website.
An important tourist destination in Paris, the Louvre Museum was preparing to receive a large number of visitors, most of whom already had tickets. Due to the usual crowds during the holidays, it is indeed necessary to make a reservation to access the museum from this Saturday, October 18, until Sunday, November 2, the end date of the All Saints’ school holidays.
But the general conditions of sale of ticket sales services give the holders of a ticket for this Sunday the right to a refund. “The right to a refund is allowed in case of cancellation or modification of the corresponding service by the EPML [Établissement public du musée du Louvre, NDLR] […] with the condition that the ticket has not been scanned,” they indicate.
9 million visitors in 2024
Therefore, to obtain this refund it is necessary to make a request within one month through the online form or by letter addressed to the Ticket Sales Assistance service, to which the ticket number must be attached and the reason for the request must be indicated. If the property has not yet communicated, it may decide to automatically refund affected visitors.
Shortly after the discovery of the facts, the management of the Louvre Museum, in collaboration with the services of the police headquarters and the Ministry of the Interior, decided, “as a security measure and to preserve traces and clues for the investigation”, to close the establishment. Visitors who were already present inside the museum were evacuated beyond the security perimeter and the Louvre Carousel.
The Louvre museum, the largest art museum in the world, will welcome almost 9 million visitors in 2024.
Source: BFM TV
