Desoutter: between business experience and innovation
World leader in the field of electric and pneumatic screwdriving and drilling equipment, Desoutter offers solutions for various players, operating in particular in the aerospace and automotive segments and their subcontractors, as well as industry in general. Desoutter now supports players of all sizes, large national and international accounts, but also very local VSEs or SMEs.
A company close to its customers
With more than 100 years of experience and thanks to its ability to evolve over the years according to the latest technological changes, Desoutter is more than ever a benchmark in its sector of activity; know-how that many customers rely on for their development.
“ All innovative solutions recently developed by our R&D teams are grouped under the name of Desoutter’s ecosystemwhich aims to support our clients in the transformation of the market towards the automation of processes andindustry 4.0 », specifies Eddie Percet, Director of Communications for France.
To effectively help its customers on a daily basis, Desoutter has a customer service center for France, North Africa and Belgium. You thus benefit from effective support through a team of more than 60 people. A sales team is in charge of promoting Desoutter’s product and service solutions, complemented by account managers capable of analyzing specifications and designing specific solutions through an integrated design office. Service technicians manage training, data analysis, and system configuration. The relationship with the client is guaranteed on a daily basis by its teams, reinforced by its digital communication strategy and its strong presence on social networks.
Thanks to constant innovation and Research & Development work, the company can now help many customers to meet the new challenges of the smart industry known as “4.0”. Desoutter also responds to the challenges of sustainable development, applying a product design strategy aimed at reducing carbon footprint, to help build a more responsible industry tomorrow today.”
This content was produced in association with OpenMedias. The BFM Business editorial team was not involved in the production of this content.
Source: BFM TV
