It’s 26 Taylor Swift fans attacking Ticketmaster. Nearly a month after the singer’s tour ticketing fiasco, these angry fans are suing Ticketmaster and its parent company, Live Nation Entertainment, for “fraud, price fixing and antitrust violations,” alleging that “intentional deception “allowed scalpers to buy most tickets. says the magazine Gallowwho could consult the complaint.
Last November, the pre-sale of tickets for The Eras Tour, Taylor Swift’s tour, became a total fiasco, between bugs, endless queues and prices that reached crazy levels. So much so that on November 19, Ticketmaster had to cancel the sale “due to extraordinarily high demand on the ticketing systems and insufficient ticket stock to meet this demand.”
The plaintiffs accuse Ticketmaster of the calamitous organization of pre-sales. And I estimate that the company “a intentionnellement et délibérément induit en erreur les détenteurs de billets de prévente TaylorSwiftTix en fournissant des codes à 1.4 million ‘fans vérifiés'”, alors qu’il n’y avait en réalité pas assez de places for all.
“appalling for me”
“It’s really hard for me to have to depend on an external entity,” Taylor Swift reacted on her Instagram page. “And it’s unbearable for me to see mistakes happen without being able to do anything about it,” she added.
Following Taylor Swift’s speech, the platform apologized in a statement, posted on Twitter.
This cacophony revived criticism of the dominant position of ticket mastera giant in the ticketing industry, which in 2010 merged with entertainment giant Live Nation.
expensive tickets
In their complaint, the 26 fans also denounce this monopoly, which forces fans to use the service “exclusively” to buy tickets at prices “higher than what would be a competitive market price,” the magazine says. the edge. They also accuse the company of taking advantage of the secondary market, where overvalued bills circulate.
The complaint claims that Ticketmaster “conspired” with stadiums “to force fans to buy more expensive tickets, in which Ticketmaster charges additional fees each time tickets are resold.”
Source: BFM TV
