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Personal data: the Cnil imposes a fine of 150,000 euros on an online clairvoyance company

The KG COM group suffered a major data breach in 2020. The company did not sufficiently protect its customer data.

She hadn’t seen it coming. The remote clairvoyance company KG COM, which operates several teleconsultation websites, including the site clairvoyance-en-direct.tv, was fined 150,000 euros by the Cnil, the authority that guarantees French private life announced on Thursday.

The online outlet Numerama revealed in 2020 that the six-employee company, located in the Lyon area, had exposed the data of 8 million people, including names, dates of birth, email addresses and phone numbers, mostly women from 40 to 60 years. .

After the publication of this article, the Cnil, acting as a leader at a European level, had launched a control campaign, and found a series of deficiencies, including “the systematic recording of telephone calls (activity now paralyzed), the collection of data and information related to sexual orientation”, or “the storage of bank details without the consent of the person”.

It also accuses the company of not protecting its website and customer passwords, as well as breaching the regulations applicable to cookies (with a fine of 30,000 euros out of 150,000 in total).

The authority “also took into account the financial situation of the company, which presented a negative net result for the 2020 financial year after a significant drop in its turnover in recent years,” it specifies in its statement.

Author: Raphael Grably with AFP
Source: BFM TV

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