For some users, Chatgpt is more than a chatbot. They see him as a friend, a confidant or even a therapist, who trusts him about his anxieties or a break. A behavior that includes Openai chief, Sam Altman, is aware.
“People talk about their most intimate problems for Chatgpt. People, especially the youngest, use it as a therapist, life coach: they find relationship problems and ask themselves: ‘What should I do?” He said in the last episode of the humorist Theo von Podcast, as reported by the specialized TechCrunch site.
A problem to deal with “urgently”
However, it is better to avoid trusting too much for Chatgpt, as Sam Altman recalled, because unlike the relationships between a person and a real therapist, confidentiality does not exist when a user trusts an AI.
“Today, if you talk about these problems to a therapist, a lawyer or a doctor, it benefits from professional secrecy. There is professional secrecy, the confidentiality of exchanges between the doctor and her patient, etc. and we have not yet found a solution for conversations with Chatgpt,” he said.
The absence of a framework that could be problematic in the event that Operai is processed, because the company is legally obliged to reveal these intimate conversations, said Sam Altman. The New York Times, which filed a complaint against the company at the end of 2023, wants, for example, forcing it to maintain all the discussions of users with Chatgpt. A request revealed in early June by Sam Altman, who judged him “inappropriate.”
The company also considers that this lack of confidentiality can constitute an obstacle to a broader adoption of its chatbot. “We have to deal with this point urgently,” said Sam Altman, revealing that he had already talked about this problem with political leaders, who “in general agree” with him.
Source: BFM TV
