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“I didn’t expect it to take this turn”: at Tech&Co, the head of Bing talks about the first slips of ChatGPT

Microsoft presents this Tuesday a new update to Windows 11 that incorporates a good dose of artificial intelligence, in particular through Bing AI designed on the ChatGPT model. An impulse that Microsoft had to take and a big step towards the future, according to Yusuf Mehdi, responsible for the project that was entrusted to Tech&Co.

Artificial intelligence is now on everyone’s lips, in all areas of daily life and in all the news. Since the advent of ChatGPT, not a day goes by without the conversational AI being named, used, or even saddled with all the ills and all the hopes.

Since announcing its partnership with OpenAI, creator of ChatGPT, to integrate the solution into its Bing search engine and many other features, Microsoft has been in the spotlight with varying degrees of success. The Redmond company is working to integrate it everywhere, but it doesn’t want to do it rashly and thoughtlessly.

Step by step progress that should be simple

“We have been working with AI quite calmly on Windows for a long time to take a position for the future,” he explains to technology and company Yusuf Mehdi, Microsoft corporate vice president in charge of devices and search. “This is how we’ve helped users make better video calls with effects that refocus your gaze on the other person. The AI ​​also knows which files you use most and highlights them for you. Now we’ve added AI to the taskbar. Everything is done to improve and simplify everyday life.

And this Tuesday, Microsoft releases a new update to Windows 11 with the arrival of the Bing AI search engine in an advanced version for those who want to try it in preview. “It’s the future of search, the future of answers, the future of chat and creation. The best way to interact with AI and get a glimpse of the future,” he says. It will be added to the Windows taskbar to make it available to millions of people. “We do it carefully and responsibly,” he promises. “Above all, we want to make it powerful and simple for everyone.”

At Microsoft we do not hide the importance of being present from the first steps of conversational AI. “This is an incredible opportunity to empower people to act like never before,” enthused Yusuf Mehdi. “Studies show that half of current search queries don’t match queries. That’s about 100,000 people who don’t have a proper answer to their question every second.

With the arrival of AI in research, they will have the opportunity to have more precise, more refined answers, to be more autonomous in their lives, better creators, better writers or even producers. It will really help push the technology forward.”

Be clear in your intentions to be understood

Early adopters have embraced the topic head-on, Microsoft says, and are turning to Bing AI for much more research than discussion starters, social entertainment or otherwise, sometimes at the cost of derailing the AI. Insults, lies and even threats… the chatbot was pushed to its limit by budding testers.

“Of course, people try to get you to say controversial things,” but “we want people to use it the way they want to use it,” he says. “We want to learn from that, that’s the goal. So we’re not trying to tell people how to use technology.”

However, this did not stop Microsoft from silencing its tool a bit. “We knew that when implementing this technology, we had to test it with the public in a limited and responsible way. Otherwise, you can’t design a great product. You don’t learn to ride a bike in a book. You have to go out there, try it, take it calmly and carefully at first. We knew we would find use cases we couldn’t think of.”

If you recognize that AI is a crazy advance across the board, and that the addition of the Windows 11 search engine, taskbar, and many other features to come will make life easier for users, you also know not to mess with intelligence. artificial. . “We must be clear about the principles, how we build the product and how we make it safe,” said the manager.

“We’ve worked hard to make sure the new Bing is responsible, doesn’t encourage hate speech or violence, and protects people. You’ll find that if you ask an inappropriate question, we’ll catch you and do it.” I will respond by saying that we cannot answer that question. If it’s not something we recommend, there will be a help line. And if we don’t have a definitive answer and there are multiple perspectives and viewpoints, we will indicate this with links to learn more.”

AI should be a time saver to be more productive

Therefore, to guard against any misinformation, misinterpretation or otherwise, Bing AI will protect itself by displaying sources and citations to know where the information is coming from.

If the Bing AI search engine concentrates all the advances in the field of Microsoft, it is not the only sector in which we have to wait for the American giant. “We want all the new AI features to save a lot of time. AI will make you more productive in a way. It’s more focus and listening. AI will make us more productive and autonomous.”

Yusuf Mehdi does not hide that Microsoft is already working on other innovations for Windows 11 and many other sectors, especially in video. “There’s probably still a lot to do,” he says. “We’re only in the early days of AI.”

Author: By Melinda Davan-Soulas
Source: BFM TV

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