“Due to heavy traffic, traffic is disrupted on the entire line” is a phrase that public transport users are used to hearing. And in the end, the Passe Navigo compensation platform does not change the routine of the residents of Ile-de-France.
Available since yesterday, the site should allow subscribers to make their compensation requests, due to the strong interruptions and lack of punctuality of transport during the year 2022. But with several million people impacted, a strong influx is necessarily felt.
200,000 applications already validated
IDF Mobilités indicated yesterday that this strong influx of people was the cause of the failures on the platform. On its Twitter account, the organization even assured that almost a million people had tried to connect on this first day.
But with the access problems, in the end there are far fewer users who have managed to make their reimbursement request, as the Ile-de-France mobility organizing authority admits.
However, the organization insists that, despite these rulings, the venue will remain open for 30 days and that all requests will be processed. Therefore, travelers from Ile-de-France will have to show a little more patience.
Source: BFM TV
