Indigo’s goal: “digitize the entire customer journey.” This is how Mathias Fraisse, technology director of the Indigo group, explains it on the Tech&Co set, during a special broadcast at the AWS Summit Paris, on April 4. Indigo is the world leader in parking and individual mobility.
Present on 3 continents and in 9 countries, Indigo has 2,600 car parks around the world. This French group wants to make it easier to pay for parking both in underground car parks and on the road. The Indigo Neo app was designed for this.
“Therefore, we have centralized parking management across all car parks,” explains Mathias Fraisse. In more than 600 car parks in France, Indigo has installed license plate reading systems. Thanks to its servers hosted on AWS, Indigo can identify a customer entering a parking lot. At the exit, without a receipt, everything goes through the Indigo Neo application.
Indigo announced in May 2022 the launch of Neo, as “its new digital spearhead”. In Paris, the payment for more than 80,000 parking spaces on the street is managed through Indigo Neo, after a city council competition. Indigo’s vocation is to allow a user to use a single means of payment for a space in a parking lot or on the street. A visitor can pay for their street parking spot by time through the app. A resident can pay a flat rate per day or week.
Another novelty introduced by Indigo at the end of March: the moto-moto offer in the app. More than 400 parks offer bike parking, particularly in Paris, and 50 bike parks are listed to park your bike safely.
Indigo is also targeting electric vehicle charging with a major investment plan. “Megaparks with 300 or 400 charging stations to meet demand”, concludes Mathias Fraisse.
Source: BFM TV
