In addition to the massive transport strike scheduled for this Thursday in France, users of Thalys trains have suffered major breakdowns in their movements for several weeks.
In fact, the high-speed link to Belgium and the Netherlands is interrupted due to equipment problems, explains the SNCF on the Thalys site.
As a result, many trains have been canceled and will be canceled in the coming days. This Monday no less than 9 trains of the 50 planned for this day are cancelled. Seven will be this Tuesday and four the day after tomorrow, Wednesday, November 10. And cancellations are regularly expected until December 9.
refund possible
The operator indicates that it offers “a free change or refund with the Thalys Contact Center” for tickets purchased on the Thalys.com website. But communication seems difficult.
“Our lines are currently busy, so please contact us later if you would like a refund. He has a year for this purpose”, indicates Thalys.
Source: BFM TV
