What services does Sewan offer?
Our mission is to make information technology simple and easy for businesses to use. We know how vast the existing technologies are and how complex they can be to implement. For this reason we offer a wide range of complementary services. There is business telephony, be it fixed, mobile or even more advanced, through unified communications. Added to this are the connectivity offers. Fiber access links to the mobile network, network security, mobility solutions: everything has been designed to allow companies to evolve thanks to increasingly efficient technologies. Finally, we have hosting services through our Datacenters and cloud solutions.
Our particularity is to address a double target. On the one hand, the VSEs/SMEs that we address through a network of white-label reseller partners, in a logic, in particular, of local proximity. On the other hand, we also work with Key Accounts, directly, with dedicated teams to create tailored offers. Historically, we operate in France and are expanding to Europe: Spain, Belgium and Germany.
Why did you choose this role of making information technology accessible to business?
Whatever their level of technicality and their activity, a company manager must provide their employees with the essential tools: telephone, email, website, etc. To achieve this, he must contact a panel of service providers varied according to his needs (installation, maintenance, optimizations, etc). Given this observation, we offer a one-stop shop through which you can access services tailored to your needs. As the single point of contact, Sewan opens the doors to its complete ecosystem to offer greater simplicity and fluidity. This operation applies both to our partners for their end clients, and to our CIO clients of larger companies.
What are the main technological advances at the moment?
The European Internet network is undergoing a gradual transition from copper to fiber. Lately, migration is intensifying and the risks are increasing. This rearranges the cards: companies put their contract at stake to switch to fiber optics. For us, this is an opportunity to capture a larger market share.
With Covid, unified communication tools like video conferencing have become massively adopted. It is the beginning of the disappearance of the fixed telephone, replaced by the mobile or the PC. Other innovations will allow telephony to interact with customer information systems, providing intelligent telephony management and improved customer relationship.
Finally, the cloud has been around for a while, but some companies need support to dematerialize their servers and machines.
What is the new role of communication tools?
Communication tools are redefining the notion of presence: they have accelerated the generalization of teleworking. This makes it possible, in particular, to change work methods or even avoid long-distance travel… Which has a non-neutral impact on pollution and time management.
This content was produced with SCRIBEO. The BFMBUSINESS editorial team was not involved in the production of this content.
Source: BFM TV
