When his 5 -year -old son lost his conscience and began to convulse, on March 7, 2023, Pierre Tavano immediately composed the 15th. “His heart no longer beats, he no longer breathes,” voifers the desperate father at the end of the line, before pronouncing a cardiac massage to the child. Little Paul returns to him a few minutes later, allowing the doctor to regulate at the end of the line evaluate his condition remotely during a video call.
“At that time, the doctor assures me and tells me that firefighters and Samu are on their way, but that my son is recovering and that now he will be better and better,” says this professional basketball coach.
A few minutes later, firefighters arrived at the family’s house in Morand (Indre-Et-Loire) but without the necessary equipment for children, do not take their constants and cannot operate a medical act. Samu’s team will never reach the event, ordered by the regulator, who considered encouraging the state of the young man.
Firefighters take the child to the pediatric emergency room in Clocheville, but when they arrived 40 minutes later, Paul did not yet recover against what the regulator predicted.
“There they make it an electrocardiogram that turns out to be catastrophic, a cardiac ultrasound is carried out. I am informed while the situation is extremely serious and that my son’s vital prognosis is committed …”, recalls Pierre Tavano.
“Half an hour before they told me that everything was fine”
It is immediately transferred to pediatric resuscitation to be treated by a specialized equipment. But despite the care provided, Paul’s heart is not maintained and a few minutes later, he stops once and for all.
“I do not understand: half an hour before they told me that everything was fine. We trust the medical staff, but we left him suffering and we did not give him attention. We did not give him a chance,” said this man.
The day before his death, Paul had already lost consciousness. That day, the Samu doctor on the phone had asked some questions that the child had managed to answer, before being taken to the emergency room by firefighters. But despite a small anomaly in the electrocardiogram, the teams let the child escape without additional exams, believing that it was an epilepsy crisis.
The office of the prosecutor of the tour opened an investigation for “homicide”, classified without monitoring “insufficient crimes.” The family lawyer initiated new legal procedures against the hospital last April. Two years after the facts, Little Paul’s father still does not understand why Samu did not take the measure of the severity of the situation, and does not hide his anger in learning the death of Esteban Vemeersch, at the 24th of January, despite several calls to Samu.
“There may be things to review at this level,” he says. “People in trouble call Samu to try to have help, trust and do not take them seriously telling them that it is not much without having taken the time to really make sure that … it is not serious.”
“It’s probably not too serious”
This recent tragedy, which occurred in Le Mans in Srthe, also remembers what happened to Alexis Renner in May 2022. The 28 -year -old, who had no known pathology, died after having suffered a strong chest pain for two days without anyone taking the danger measurement. Despite the calls to the Samu and his visit to the doctor, the father died on Saturday, May 14 at his home in Châlons-in-champagne, probably Angina according to his attending physician.
His wife Margaux Malpart remembers, bitterly, with the “disdainful tone” of the regulatory doctor on the phone, during his phone call to Samu on Wednesday. The young woman explains the symptoms of her spouse: that vomits, has great chest pain, which is weak and has great difficulty breathing, but the person still wants to talk to him directly.
Despite his condition, Alexis strives to answer the questions they ask him, allowing the regulator to judge “in a rather light tone”, which “is probably not too serious”, that “does not care” to the health professional by phone. When the latter asks if having taken a Doliprane was a good idea, it is neglected to be answered “Oh, that I cannot tell him sir.”
Two days later, the young man convulses and made a cardiac arrest at home, in front of his children and his spouse. She gives her a heart massage for 15 minutes, while firefighters arrive, but it’s too late.

Margaux Malpart and Alexis’s family filed a criminal complaint three years ago, but the file is still under investigation. A medical experience that questions the entire care chain has already been carried out at the request of the Administrative Court. On the other hand, at the criminal level, the instructor’s magistrate refused to take it into account and decided to order a new experience. However, this remains unanswered, waiting for the appointment of an expert in cardiology.
The Châlons-in-Champagne hospital, contacted by our Parisian colleagues, does not want to comment on the procedures in progress, but estimates that “this death, whose exact cause remains unknown in the absence of autopsy, is a tragic event that has obviously sadly saddens the medical community.” “The establishment is available to Mr. Renner’s family to meet them and support him in this difficult duel.” Contacted, the Samu has not responded to BFMTV.
According to a disciplinary report, the attending physician considers that he was unfairly and without respect for the contradictory. For its part, the Departmental Council of the Order judged that the reproaches directed to the cardiologist did not constitute a violation of the ethical rules.
“Isn’t that ‘hysteriform’ your business?”
Another case, which occurred a few years earlier, also illustrates the accused failures of the medical regulation chain. In the afternoon of February 28, 2018, the Céline Descroix spouse asks firefighters in an emergency to point out that his wife has breathed difficulties, chest pain and nausea since he woke up from his nap.
The call is transferred to the SAMU regulator that questions the 38 -year -old patient and decides not to send a rescue team. At the end of the line, he advises Céline Nicolas to make an appointment in a consultation center or call the doctors of SOS. During this brief exchange, just four minutes, this 38 -year -old woman specifies that she has six months pregnant and suffers from breath in the heart.
After a new call, a team of doctors SOS made the trip but helpless, it is composed again 15 because their condition is getting worse. On the phone, the doctor re -explains the situation in the SAMU and requests an urgent team, while the state of the pregnant woman degrades: it begins to convulse and now it makes respiratory breaks, a series of abnormal respiratory movements that reflect brain suffering due to the lack of oxygen.

At the other end of the line, Samu’s doctor takes a perplexing attitude and replied: “It would not be a bit ‘hysteriform’ his business?” An expression previously used in psychiatry but dated, which implies that the patient can show excessive emotion and a search for attention. A Samu team will finally make the trip, but too late since Céline Nicolas was not taken to the Saint-Etienne hospital early in the afternoon, to be operated in the heart, then placed in artificial coma.
Little less than a week after the events, the young woman declares in a state of brain death due to the lack of oxygenation of her brain, which was estimated at 45 minutes. The boy who used either survived.
No one “has taken the measure of their condition”
“My sister was aware at the time of events. He warned what he could, but unfortunately no link in the chain took the measure of her condition,” deplores his brother Jason Nicolas. “However, we know that during a cardiac arrest every second is counted.”
After a mediation attempt by the hospital, Céline Nicolas’s family requested access to telephone recordings before launching any legal process. But when they discovered that she and her spouse had established all their symptoms and a history several times, they filed a complaint against X. But after seven years of legal procedures, Lyon’s Court of Cassation delivered a dismissal on September 12, 2024.
Now, Jason Nicolas evokes a “feeling of contempt” of justice in front of his sister. “We did not expect such a result,” he says, but “today we have lowered our arms a little, we resign ourselves.” A few days after the presentation of complaints from Esteban Vermeersch’s family, the 29 -year -old deplora who reproduces such events.
“Esteban, my sister experienced a lot.

A year of 24 years died despite several calls to Samu, his family will file a complaint

“I shouldn’t have listened to Samu”: Esteban’s mother, a young man who died despite several emergency service calls, testifies
Source: BFM TV
