Fake sites, hacking of email accounts, fraud linked to an online purchase Online site scams They are common and poison the lives of millions of Internet users around the world.
A widespread threat that can have serious consequences when cybercriminals get hold of sensitive information such as passwords or banking details of their victims.
If you have not been able to protect yourself, you can take these three measures to minimize the consequences of an Internet scam and optimize your chances of remedying this delicate situation.
· Make opposition
Have you given your banking information to a cybercriminal? Contact your bank immediately to object, recommends cybermalveillance.gouv.fr. This procedure will help limit financial damage by blocking scammers’ access to your bank account.
If you purchased an item that you were charged for but was not delivered despite your reminders, also ask your banking establishment to cancel this fraudulent transaction. According to cybermalveillance.gouv.fr, a chargeback procedure allows you to receive a refund under certain conditions in the event of fraudulent sale.
· File a complaint
Once this first measure has been implemented, it is time to file a complaint with the authorities. This can be done at the police station or gendarmerie to which you belong.
It is also possible to do so by writing a letter to the prosecutor of the judicial court, “providing all the evidence in your possession”, indicates cybermalveillance.gouv.fr, or on THESEE, the platform for the harmonized processing of investigations and complaints. for electronic scams.
· Report the crime and get support
It is also necessary to report the crime of which you have been a victim, in order to protect other Internet users and facilitate police investigations, for example. government platform internet-signalement.gouv.fr. In addition, there are several help and support systems for victims of Internet fraud to advise them in their efforts.
Among them, Info Scams of the Ministry of the Interior, the consumer reception service for DDPP (Departmental Directorate of Population Protection) and DDETSPP (Departmental Directorate of Employment, Labor, Solidarity and Protection of the Population), the association France victims, consumer protection associations near you or the European online dispute resolution platform.
Source: BFM TV
