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Customer service will no longer be able to use the 06 and 07 reserved exclusively for individuals

Telephone numbers beginning with 06 and 07 will be reserved “exclusively” for “interpersonal” communications services as of January 1.

The use of mobile telephone numbers beginning with 06 and 07 will be reserved “exclusively” for “interpersonal” communications services, therefore between people, as of January 1, 2023, the telecommunications regulator (Arcep) announced on Monday. .

This measure was taken in particular to “strengthen the protection” of users against “fraud and abuse”, and other unwelcome commercial calls.

09 replaces 06 and 07

The “non-interpersonal” uses of mobile numbers, such as communications between a mobile subscriber and a “technical platform”, should change to other categories of numbers, such as the new category of numbers in 09, the ‘Arcep specified.

The law of November 15, 2021 aimed at reducing the environmental footprint of digital technology in France gives Arcep the ability to specify the categories of numbers that can be presented to the recipient during communications made by automated calling systems and answering machines sending messages.

Author: Frederic Bianchi with AFP
Source: BFM TV

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