A disturbing news for Air France customers. The airline said on Thursday, August 7, investigate “fraudulent access to the data of some of some [ses] customers “.
“Confidential data such as passwords, travel data, the balance of thousands Flying Blue (the Air France loyalty program, the editor’s note), the passport or credit card numbers have not been revealed,” he told Tech & Co.
If Air France-KLM did not specify the number of people worried about this data violation, the airline said that it currently “contacted customers whose data may have been subject to fraudulent access.”
Phishing attempts
According to an email addressed to a client on Wednesday night and consulted by Tech & CO, the personal information presented during this violation may include the first name and surname, as well as the “contact information” and “the issue of requests made by email”. Flying Blue’s number of customers is also part of it.
Air France-KLM invites concerned customers to “redouble a surveillance if they receive suspicious calls or emails.” After this data escape, in fact they can be the objective of Phishing attempts, with their personal information in these emails or calls that would make this type of scam more credible.
Regarding fraudulent access, the airline indicates that it has detected an “unusual activity on a third -party platform used by [ses] Contact centers Having finished the incident, he ensures that his systems have not been affected and that “reinforced protection measures” have been established to prevent such an incident from happening again.
Air France-KLM also reported the violation of the data to the National Data Protection Commission (CNIL), in accordance with European regulations.
Source: BFM TV
