Do companies require electronic document management solutions?
The Covid crisis has accelerated the digital transformation of companies with work habits, in particular, much more hybrids and nomads that today represent new challenges. As of now, there is a real need for electronic document management. Where once it was necessary to classify paper documents, today it is necessary to classify digital files and make them accessible remotely. In addition to and beyond the evolution of the ways of collaborating, it is also the entire flow of incoming information that must respect a legal framework that has not stopped evolving in recent years: the electronic signature, the GDPR reform, the invoice electronics in 2024, etc. Systhen teams help organizations prepare and be better equipped by providing levers of action to adapt and structure to initiate their digital transformation.
Can EDM serve as a lever for competitiveness?
In fact, EDM can be a true lever of competitiveness for companies, visible in two aspects: the first is related to the fluidization of document management. Thanks to Electronic Document Management, all authorized users can access each document, wherever they are. Access to these unique files prevents duplicates and endless email exchanges that can be a source of confusion and wasted time. The second is related to the fact that streamlining document management improves collaboration and information sharing (emails, invoices, purchase orders) within teams. They are thus more efficient and avoid time-consuming tasks to focus on value-added actions. Optimizing the documentary cycle also means optimizing costs with, for example, a 70% reduction in the costs of processing an invoice in electronic format.
Beyond EDM, you need to have an overview of the document lifecycle within your company, from document capture to archiving. It is this vision that we carry with systhen. We are capable of automating and simplifying all the document processes of organizations. And this to optimize the overall performance and above all to adapt to the legal framework!
The issue of collaboration and information exchange still clashes with the existence of silos in companies…
In fact, there are too many silos in all organizations that are an obstacle to the exchange of information between functions. Today there are no natural data management tools. Every company has a server that becomes unwieldy over the years, the information exists in duplicate, and then the files are transmitted by email. The multiplication of supports is a real risk for the company and perhaps a danger to the security of the data and its good backup. Therefore, it is essential to be able to distribute it in a structured way and secure it in a GED. In addition, our teams do not intend to reorganize the entire internal organization of a structure by integrating our EDM solutions, but to adapt to each case for a simple and accessible implementation for everyone.
How to adhere as much as possible to the real needs of the user companies?
systhen is a value-added reseller and solutions integrator. We have been working with market leaders for 25 years for each of our solutions: from document scanners to EDM, through Electronic Invoice. We put everything in motion to guarantee the satisfaction of our customers and a good understanding of their needs thanks to personalized support. Beyond the ROI, although it is essential, our mission is to bring an implementation and optimal use of each solution with training and a personalized follow-up from the Audit until the deployment. We have developed a method based on proximity to our customers, one of our fundamental values. We understand the challenges that arise, how they are organized, the processes used to improve them. Today, systhen covers the entire French territory thanks to regional sales representatives and experts, project managers trained by our publisher partners, and after-sales, maintenance and hotline follow-up.
Companies today must be very proactive in terms of CSR. How is this expressed in your field?
We know from experience that the management of document flows, if it is not well organized, is a source of errors and unnecessarily mobilizes teams. Uncontrolled digital transformation inevitably leads to the creation of digital pollution and many companies suffer from it. Today we have a solution, recognized in the market, that helps with GDPR compliance and allows the elimination of duplicate files and other obsolete files that take up a lot of space on company servers. Also, recent history has shown us the cost and energy generated by data centers and servers contaminated with data that is no longer essential to the business, so it is the responsibility of players like systhen to limit this digital contamination and provide companies solutions to reduce their carbon footprint.
This content was produced with SCRIBEO. The BFMBUSINESS editorial team was not involved in the production of this content.
Source: BFM TV
