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“Star Academy”: fans of singer Helena disappointed after an error in the sale of tickets for her tour

Due to excessive attendance, the pre-sale site for the tour of the singer Helena, a semifinalist of the “Star Academy” 2023, found numerous errors.

“It doesn’t work”, “It’s chaotic”, “I give up”… This Wednesday, October 23, the pre-sale of tickets for the tour of the Belgian singer Helena, semi-finalist of the star academy 2023, you encountered many errors due to excessive traffic on your site.

In X, the artist’s fans expressed their disappointment at not having been able to access the box office, which opened at 12 noon. Some people explain that they had problems connecting to Billy’s sales site. Others indicate that the link communicated by the Helena teams during the pre-sale opening was invalid.

“Did anyone get a ticket for Helena’s tour in Bordeaux? Because it doesn’t work for me at all,” wrote one Internet user on Taylor Swift. In the end it is just as complicated,” says another.

“When there is no one on the tour because we don’t have access to tickets, Helena we don’t complain,” says another fan.

“In 1 minute there were 100,000 clicks”

On Instagram, Helena quickly spoke out to reassure her fans. “Hello everyone, I hope you are well. I’m not and neither are you. (…) In case you haven’t noticed, there is a big bug,” he declared in an Instagram story.

“In 1 minute there were 100,000 clicks on the link, I didn’t have time to post that you had already blocked the site,” the singer continues.

He added: “I will keep you informed but at the moment we are on a break. It’s going to happen. Don’t try hard, it’s no use.”

Contacted, the Billy platform evokes a problem “independent of (his) will.” He explains that he expected a great demand: “In these cases, we always launch services capable of absorbing it. What happens is that fans managed to ‘grab the link before it is published by the artist.’

Taking a few minutes from class, Billy was faced with a “load anticipation problem.” In the afternoon a communication should be made on Helena’s Instagram account.

Former academic

Semifinalist of the star academy In 2023, Helena has released several singles since her departure from telecrochet as truly loved EITHER summer bodysuit whose clip was filmed with Miss France 2015 Camille Cerf.

While her first album is being prepared, the singer also announced earlier this week her first tour of France and Belgium, scheduled for spring 2025. The pre-sale opened this Wednesday, October 20 at 12 p.m., while a sale is expected general on Wednesday, October 20 at 12 noon. Friday, October 25 at 12 noon.

Author: Carla Loridan
Source: BFM TV

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