An entire institution in Anglo-Saxon countries, the tip (or “tip”) is more than an extra, it is practically mandatory, especially in the United States where the service is not included in the price, as in France. .
For this reason, credit card terminals directly offer the possibility of leaving a tip (usually 20% of the bill) before paying. Except that this is now also the case for automatic boxes.
In airports, bakeries, or stadiums, the machine offers to leave a “tip,” even if it didn’t see a trace of a human during the transaction. And these permanent solicitations are beginning to tire seriously.
“Emotional blackmail”
With the American newspaper, another client denounces the “emotional blackmail” of tips, especially when the price of his bottle of water, already high at the airport, has taken another 20%.
For their part, companies ensure that this money is redistributed to staff, as required by various federal and local laws. But for Holona Ochs, a professor at Lehig University, advice about machines won’t necessarily find its way into humans’ pockets, because machines are not affected by current regulations. For them, these new practices are “a way to generate more income for the company.”
In the United States, but also in France, tips are also a controversial method for some employers not to increase the fixed salaries of employees.
Source: BFM TV
